|
Observation
|
This
is a natural and often unconscious process that people use
when forming impressions about each other. |
| Briefing |
360-Degree
Feedback formalises the observation process by identifying
specific people and asking them to answer particular
questions about the participant's performance. |
| Questionnaire |
The
process involves completion of a questionnaire containing a
combination of rated and free text questions. The
questionnaire can be electronic or on paper. |
| Report
Completion |
Returned
questionnaires are consolidated into a report that contains
textual, graphical and numerical feedback for the
participant. |
| Feedback |
The
participant gets their feedback at a facilitated,
one-to-one interview conducted by a trained facilitator. |
| Reflection |
The
participant takes time to clarify and reflect on his/her
feedback. Sharing
feedback with others can also come at this stage. |
| Action
Plan |
As
a result of reflection, the participant produces a
plan
for how he/she intends to develop and in what behaviours. |
| Changed
Behavior
Links:
|
Carrying
out the action plan results in changes in certain areas of the
participant's behaviours.
360-Degree
Feedback Cycle
Facilitation and
Training
|
