John Dutton
John
originally qualified as a Chartered Management Accountant. After
working as a consultant/lecturer at the University of Aston Business
School, John developed his career in Finance in the electronics and
automotive industries.
During this period he also held two internal Organisational
Development Consultant roles where he led several major Organisation
Development assignments in various countries. His final position
before becoming an independent consultant was Finance and Commercial
Controller for a multinational automobile manufacturer, responsible
for extensive subsidiaries and joint ventures throughout Africa.
John’s particular area of specialisation is the improvement of
individual and group effectiveness via more systematic problem
solving, decision making and business planning processes. His
background enables him to offer clients and unusual combination of
commercial management skills and insights into people issues.
e-mail: jdutton@wdpc.co.uk
Stephen Halliday

Fields of Expertise
Six Sigma; Statistical
Analysis; Statistical Process Control;
Experimental Design;
Taguchi Methods;
RISE and G8D Special
Cause Problem Solving;
Business
Excellence Model; FMEA; Teambuilding;
Facet5 Personality
Profile.
Education
BSc Applied Statistics, Sheffield Polytechnic
MSc
Medical Statistics, London Scholl of Hygiene & Tropical Medicine
MBA, Henley
Fellow of the Royal Statistical Society
Senior Member American Society for Quality
Professional Experience
A Chartered Statistician working mainly in manufacturing
industries. His passion for quality improvement has led companies to
achieve improved delivery performance, reduced returns and to
develop better processes. He has used the Business Excellence model
to identify areas for improvement for manufacturing and
service-based organisations. He has worked in a variety of
industries including Pharmaceutical, Household Products, Food &
Drink, Speciality Chemicals and Electronics.
Through training and coaching, Stephen has enabled many people, both
managers and operators, to recognise and achieve improvements in
their day-to-day work and in their organisation overall.
His statistical background linked with his MBA has enabled
him to create a Customer Profiling model for a Sales organisation
and to identify a reliability model for the UK Electricity
Regulator.
Stephen’s drive for process improvement and his statistical
background place him in an ideal position to enable companies to get
the best from Six-Sigma utilising statistical tools as and when
appropriate.
e-mail:
shalliday@wdpc.co.uk
Andy Leeder

Fields of Expertise
RISE and G8D
Special Cause Problem Solving; Lean Operations;
Six Sigma;
Business
Excellence; FMEA; Leadership Development;
Teambuilding; Facet5
Personality Profile; Organisational Development.
Education
BSc
Physics, Bristol University
MBA, University of Bath.
Professional Experience
20
years manufacturing (13 of which in the Automotive Industry).
A
variety of roles covering programme management, quality management,
organisational development, business systems development, supply
chain management and operations manager of 2 automotive production
facilities.
As an experienced senior manager from a 1st tier component supplier
to the automotive industry, Andy has a strong understanding of the
objectives and principles of Business Excellence and Lean
Manufacturing and is fully conversant with the majority of the
latest tools and techniques used within the automotive industry. He
has a strong emphasis on the strategic importance of sound business
systems and the opportunity it can bring for value creation and cost
reduction.
More than five years consultancy working in a variety of sectors
including Automotive, Healthcare and Public Sector
e-mail:
aleeder@wdpc.co.uk
Adrian Cole.jpg)
Professor Cole has over 25 years
experience in both the automotive consultancy and higher education
sectors. Formerly Technical Director at ERA Ltd and then Powertrain
Manager at MIRA (Motor Industry Research Association), he is now
both a Senior Technologist Consultant at the Technology Innovation
Centre (part of the University of Central England) and founder
partner of the Problem Solving Business a small but growing
technology transfer consultancy.
Prof Cole’s technical background
expertise lies within powertrain R&D. Having been involved in
industrial programmes in both the USA and Germany, he has covered
subjects as diverse as; thermally insulated (adiabatic) diesels,
transient behaviour of turbocharger turbines, piston gallery
cooling, in-cylinder gas activity, combustion analysis, biofuels and
engine system simulation codes. Recently Prof Cole’s interests have
broadened to include studies in design innovation and is currently
heavily involved in such techniques as structured innovation,
axiomatic design and multi-disciplinary optimisation.
Professionally Prof Cole has been a
past Director of the Society of Automotive Engineers, chair of the
UK SAE Section, a member of the IMechE Automotive Division board
and the IMechE’s Part D editorial board and a member of the
Foresight Vehicle (DTI) powertrain expert group. Prof Cole has been
on the organising committees of numerous international conferences
and symposia for both SAE and IMechE including most recently the
IMechE Integrated Powertrain and Driveline Systems conference.
e-mail:
acole@wdpc.co.uk
Steen Pedersen
Fields of Expertise
Management and Strategy; Business Development;
Development of Leadership and employees; Project Management;
Organisational Development; Lean Production/Lean Management;
Six Sigma; Teambuilding; CRM and Telemarketing; Sales training;
Recruitment.
Education
Graduated High school; Merkonom MDM - covering Marketing,
HR-management, Organisational Development, Finance,
IT and Purchasing.
Certified instructor in Social Style Profile, APT, OPT,
Master certified in Social Style Profile, certified in Facet5,
Master certified in 360-degree feedback programmes from
Consultingtools Ltd, certified as Lean Expert, Six Sigma Black Belt
level (act as Master BB), has run Teambuilding courses on above
programmes in Denmark, Norway, Sweden and USA, Studies at Copenhagen
University within: Philosophy, Religion history and Law.
Professional Experience
Sales and marketing; sales representative; manager; general manager
(IBM, Saab Scania, LM-glass fibre), 30 years in management
consultant covering following areas: training, recruiting,
developing organisations, people and processes; process consulting
in implementation of strategies and concepts - from top to bottom;
teambuilding activities (broadly in organisations and for senior
management); last four years: training of Six Sigma BB, various
process improvement tools, has delivered over 25 GB and about 30 BB
(certified over 20).
e-mail:
spedersen@wdp-scan.com
Alan Combes
Alan Combes obtained
an honours degree in Mathematics and Physics before moving into
automotive engineering with the Ford Motor Company. Having moved
through a number of positions in both Manufacturing and Product
Development, at 26 he became one of the youngest engineering
supervisors in Europe. His focus of expertise has centered upon
Quality including positions in Powertrain Manufacturing Quality,
European Quality Strategy - where he was part of an advisory team to
Ford’s European Director of Quality - and Quality Manager for the
development of a new sports car programme.
In 1993 Alan was seconded from his engineering responsibility and
given the role of Internal Quality Consultant to key projects. In
particular with his background in mathematics, he became an expert
resource in applied statistical methods such as experimental design
and Taguchi Methods.
Alan has recently completed a two-year post as a visiting research
fellow at the University of Bradford Engineering Department and has
been part of the management team responsible for the development of
a research based Master of Science Degree in Engineering Quality.
Dan Grove
Fields of Expertise
Engineering Statistics; Six Sigma;
Statistical Methods for Process Improvement; Experimental Design;
Taguchi Methods; Response Surface Modelling; Robust Engineering
Design; Design for Six Sigma; Optimization
Education
BSc Mathematics and Statistics, Birmingham University
MA
Operational Research , Lancaster University
PhD Statistics, Birmingham University
Chartered Fellow of the Royal Statistical Society
Professional Experience
A former university teacher, Dan has worked as a consultant since
1989, assisting a wide range of clients in fields including
Aerospace, Automotive and Pharmaceuticals. He has written and/or
delivered training courses for about 20 companies on a wide variety
of topics including process control and improvement methods, Six
Sigma, designed experiments, Taguchi methods, engineering statistics
and robust engineering design. With Tim Davis, Dan wrote the book
‘Engineering, Quality and Experimental Design’ for which they were
awarded the Greenfield Medal by the Royal Statistical Society. He
has maintained his links with universities through part-time
teaching, supervision and research projects at the Universities of
Bradford and Southampton.
In industry he has specialised in coaching individuals as
internal consultants and supporting groups of engineers in their use
of designed experiments and other statistical methods. His work with
a leading automotive company played a major part in delivering
substantial process improvements with large financial benefits.
Tim Nicholls
Fields of
Expertise

Statistical Analysis; Statistical Process Control; Experimental
Design;
Taguchi Methods; RISE and G8D Special Cause Problem Solving;
Six Sigma; FMEA
Education
Cert Ed, University of London
BA
Mathematics, Open University
MSc Engineering Quality Improvement, University of Bradford
Member of the City and Guilds of London Institute
Professional Experience
6
years as a school teacher followed by 27 years with the Ford Motor
Company. Tim has had a variety of roles in manufacturing
engineering, production management, quality control, supplier
support and education training and development management and
delivery.
As
an experienced engineer in the automotive industry Tim has a strong
understand of the principles and problems of manufacturing processes
and the role of statistical techniques in the control and
improvement of quality.
His work in the area of quality improvement was recognised by the
City and Guilds of London with the award of their Gold Medal for
Excellence in 1999.
Gerhard Mandalka

Ausbildung
Abitur;
Studium der Wirtschaftsmathematik an der Universität Bielefeld;
NLP-Trainer; DHE-Diplom;
Akkreditierungen in Thinking Style und Facet5;
Six Sigma-Green Belt; RISE-Trainer; G8D-Trainer.
Zusatzkenntnisse
Marketing; Vertrieb/Strukturvertrieb; FMEA;
360-Degree Feedback; Rhetorik; 4MAT;
Hypnose; Verkaufsstrategien; Teambildung; Leadership-Training;
AviX-Videoanalyseverfahren.
Besondere Leistungen
Aktiv in der Radbahnbundesliga; Dritter der Deutschen
Meisterschaften der Profis im Keirin; Eintrag im Guinness-Buch der
Rekorde.
Erfahrung
Seit fast fünf Jahren selbstständig, davon seit nunmehr drei Jahren
sehr erfolgreich in den Bereichen Motivation (u.a. Betreuung von
Teil- nehmern und Medaillengewinnern bei Weltmeisterschaften im
Hochleistungssport), 1:1-Coaching und Businesscoaching, ebenso in
Strategischer Unternehmensführung, Vertrieb und Marketing. Besitzt
für die drei letztgenannten Bereiche die Akkreditierung,
EU-Fördermaßnahmen für seine Mandanten in Anspruch zu nehmen. Hielt
in den vergangenen beiden Jahren bei verschiedenen Anlässen Seminare
und Vorträge zu Themen wie Motivation, Verkaufsstrategien,
Teamentwicklung, usw.
e-mail:
gmandalka@wdp-germany.de
Dan Heck
Dan is a veteran facilitator in leadership and process development, problem solving, effective presentations, creativity, and numerous other technical and performance topics. Schooled as a Mechanical Engineer at the University of Illinois, Dan spent 15 years at Honeywell Aerospace as a Principal Product Design Engineer, Principal Manufacturing Engineer, and part time trainer and internal executive consultant.
Dan began independent consulting in 1988 and has since trained, and trained trainers in more than twenty courses from robotics at Motorola to advanced facilitation skills for Hamburger University "Professors" at McDonalds. The most recent addition to Dan's portfolio is the fascinating theory of inventive problem solving known as TRIZ; Dan is one of a handful of trainers certified to deliver Motorola's proprietary TRIZ course.
Dan's primary focus will be to help clients increase employee utilization by transforming fire fighting cultures into effective planning and problem prevention environments using "special cause" problem solving methods such as WDP's RISE method, Ford's Global 8D, and innovation disciplines through TRIZ.
Ken
Nowack
Ken is a licensed
psychologist and Executive Director of Organizational Performance
Dimensions (OPD) and specializes in 360-degree feedback, coaching,
personnel assessment and career development.
Ken has over twenty years experience in the development and
validation of assessment instruments and organizational surveys. He
has developed extensive 360-degree feedback, personnel selection,
succession planning, performance appraisal, and human resources
training programs for clients in the public, private, and non-profit
sectors.
He received his Ph.D.
in Counseling Psychology from the University of California, Los
Angeles and his B.S. and M.S. degrees in Educational Psychology at
the University of California, Davis.
Tina Haben Tina's psychology degree coupled with her commercial background makes her especially focused on people development within the business arena. She spent several years abroad training and coaching senior managers and has a well grounded and challenging style. She has a particular interest in personal, interpersonal and team effectiveness.
Tina is our in-house expert in the psychometric tool Facet5 and has experience in helping people to realise their true potential through self development planning. Using coaching and facilitation Tina has enabled individuals and teams to achieve their goals and improve performance through positive behavioural change.
e-mail: thaben@wdpc.co.uk
Siobhan Twose
Siobhan has carried out 360-degree feedback design and facilitation projects for Surrey County Council, Four Square, London Borough of Hackney and J Sainsbury.
In the ten years between her two degrees Siobhan developed extensive experience in welfare and health services, initially as an assistant Clinical Psychologist. She has experience of teaching fellow professionals such as social workers. She now works in the field of psychometric instrument design, job and competency analysis, and stress management. Much of her work involves designing and piloting performance measurement systems. She facilitates 360-degree feedback extensively, particularly in local government. Siobhan is project leader for coaching development.
e-mail: stwose@wdpc.co.uk
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